AI Customer Service for Hotels
Multilingual AI Voice to handle guest inquiries and reduce operational costs, allowing staff to focus on human interaction.
Al Operator For Your Front Desk
No more sluggish, robotic pre-recorded messages answering the phone, further frustrating guests. No more sluggish, robotic pre-recorded messages answering the phone, further frustrating guests. Our Al voice is multi-lingual, humanistic, intelligent.. picks up instantly and is easy to converse with.
AI Voice automating Room Service
Our voice agent, takes down orders, dietary preferences and can even recommend items you tell it to. Leaving staff to focus on just food prep.
AI for Reservations & Upselling
Convert inbound into room bookings, inform guests of amenities and offers on premises.
Enterprise Support.
Intuitive Performance Dashboard
Easy to monitor Agent performance and call related metrics as well as guest sentiment.
Security
Guest data encrypted & protected.
Easy to integrate
Integrates into your existing PMS, PBX & POS systems.
An AI Hotel Phone Platform designed exclusively for Hotels to elevate Guest Experience
AI Customer Service Agent
Ditch Pre-recorded, robotic answering messages.
Delight guests with a friendly AI Operator that answers every call 24/7, is intelligent & executes requests instantly.
- Agent is custom trained to provide information about your property, local recommendations (if applicable) & intelligent upselling.
- Ability to analyse the conversation and route calls to the right department when staff should get involved or manager intervention necessary.
- Reduces staff workload, especially during peak times – allowing them to focus on human interaction.
Friendly AI Room Service
Take In-Room Dining Orders On The Phone Perfectly with AI
Perfect order taking with payment preferences, repeats back to eliminate mistakes.
- Can be custom trained on the menu to suggest dishes based on dietary restrictions, macro specifications and total price.
- Ability to analyse the conversation and route calls to the right department when staff should get involved or manager intervention necessary.
- Can communicate in any language, easing the frustration of international guests should staff not speak the language.
- Knows guest preferences for a more personalised experience.
AI Reservations Specialist
Free up staff with Smart Room Bookings
Inbound calls can be easily managed by AI, converting calls to room bookings.
- AI syncs with the CRM to clearly communicate availability & pricing.
- Can intelligently upsell based on caller preferences.
- Frees up on-premise staff & eliminates the need for off-shore call centres or dedicated reservation teams.
FAQ
What can Butler AI do?
As much or as little as you want.
Tell guests about the lobby happy hour every day at 6.00pm?- Easy.
Book restaurant & spa reservations? – Sure.
Manage late checkouts or extend the room? – Simple.
How long does it to take to implement Butler?
Integrations can range based on the systems you use. But can be as little as a couple of days.
Will Butler disrupt my current operations?
No if anything, Butler will simply enhance them.
How much does it cost to implement Butler?
It depends on your requirements, but Butler is significantly cheaper than a FTE human employee.
Does Butler provide any tech support?
Yes continual support for Butler AI is included with any agent installation.